Frequently Asked Questions

You can order via:
‍
Telephone: 6515 0020
Email: sales@delihub.com.sg
Online: delihub.com.sg
‍
‍After placing your order, our Sales Representative will contact you to confirm the order.

Operating Hours Monday to Thursday: 9am to 7pm
Friday to Sunday: 9am to 6pm

Delivery charges are as follows:
‍
+ Buffet & High Tea: $90 ($97.20 w/GST)
‍
+ Mini Buffet: $45 ($48.60 w/GST)
‍
+ Bentos, Packet Meals and Classic Tea Set: $45 ($48.60 w/GST)
‍
+ Full Day Seminar Package: $180 ($194.40 w/GST)
‍
+ Half Day Seminar Package: $135 ($145.80 w/GST)
‍
+ Barbeque (BBQ) Package (w/o set up): $45 ($48.60 w/GST)
‍
+ Barbeque (BBQ) Package (with set up): $90 ($97.20 w/GST

A delivery surcharge of $10 is applicable for these locations:
+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

There will be an additional 10% Service Charge applicable for all buffet with setup orders for Waste Management, Labour & Equipment set up. Other charges include GST, debit card administrative charges and/or charges applicable to services engaged for the event.

5% Service Fee (Includes expenses related to packaging and handling).
Weekend surcharge of +$1/pax applies on all orders delivered on a Friday or Saturday

Deli Hub accepts payment methods like PayNow & PayLah only. Note that pre-payment 2 working days prior to the event is required. (Credit card payment is accepted however with 3% admin charge)

Yes, we deliver daily.

For Regular Buffet/Mini Buffet: 8.30 am
For High Tea/Seminar: 7.00 am

‍*Earlier delivery for high tea/seminar orders is subject to availability and a surcharge of $50-$100 will be applicable.

‍For Packet Meal: 8.30 am
‍
‍*Earlier delivery for packet meal orders above $800 is available upon request.

Orders have to be placed 3 working days (72 hours) in advance.

Collection will be 4 hours from the time the buffet is delivered or by 10.30pm, whichever is earlier.

A surcharge of $100-$200 is applicable for collection after 10.30pm (same day) or the following day, subject to Catering Captain’s schedule.

Please note that we are unable to accommodate any extension of the collection time. We seek your kind understanding on this matter.

‍Extension of collection time is also not advisable as food is best consumed within 4 hours as advised by NEA.

Our food portion for regular buffet is based on a 1:1 ratio. As good food runs out fast, we would encourage you to increase the quantity catered for your guests!

Yes, you can. However, please note an administrative charge of $100 will be imposed for the cancellation.

Only 50% of the total bill will be refunded if the cancellation request is received by our Sales Representative 1 working day prior to the event date.

No refunds will be made if the order cancellation is made on the event date itself.

+ Stools: $1/pc (min. 10pcs)
+ PVC Chairs (w backrest): $2.50/pc
+ Table with skirting: $15/pc, 4ft x 2.5ft (min. 2 pcs)
+ Table (round) with table cloth: $25.00/pc (5ft diameter)

Yes, dish tags are provided for all orders with buffet setups.

Additional warmers and burners are not available for rent or purchase.

We provide an SOS Buffet Express service for last minute buffet orders catering for up to 500 pax. Delivery can be done within 3 hours from order confirmation to delivery. Please call 6515 0020 to order right away!

*Menu and dishes are subject to availability

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

Yes, self-collection is available at 30B Quality Road #02-00 Singapore 618826.

Drop off catering will be served in disposable (microwavable) containers and/or aluminium foil trays. Full table set-up with warmers and skirting will not be provided.

Regular buffet (includes Seminar Packages, Tea Reception, Economic High Tea, BBQ Package, Healthier Choice Buffet & Tea Reception and Vegetarian Package) comes with full table set-up with warmers and skirting.

Mini Tea Party, Tea Reception, Economic High Tea and Classic Tea Set Menus are not available for order between 10.30am to 1pm and 4.30pm to 7pm

Surcharge of $50 - $100 is applicable for delivery to venues without direct lift landing, subject to approval

A regular buffet is recommended for serving 25 pax and more. It includes full table set-up with warmers and skirting (except for BBQ menus and ala carte orders).

No, exchange of dishes is not allowed.

‍*Subject to T&Cs

8.30am

The delivery charge for Buffet is $80

A delivery surcharge of $10 is applicable for these locations:

+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

Silver with black top

We do not provide additional decorations for corporate events, however, thematic set-up service is available. Please call 6515 0020 for more information.

We provide an SOS Buffet Express service for last minute buffet orders catering for up to 500 pax. Delivery can be done within 3 hours from order confirmation to delivery. Please call 6515 0020 to order right away!

‍*Menu and dishes are subject to availability

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

Yes, dish tags are provided for all orders with buffet setups.

Additional warmers and burners are not available for rent or purchase.

No, exchange of dishes is not allowed.

‍*Subject to T&Cs

Disposable Cornware cutleries are provided with all menus, except:
‍
+A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.
Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

The delivery charges for Seminar Packages are $120 (Full Day Seminar Packages) and $100 (Half Day Seminar Packages).

A delivery surcharge of $10 is applicable for these locations:

+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

7.00 am

‍*Earlier delivery for high tea/seminar orders is subject to availability and a surcharge of $50 will be applicable.

Silver with black top

Yes, dish tags are provided for all orders with buffet setups.

No, exchange of dishes is not allowed.

‍*Subject to T&Cs

The delivery charge for High Tea is $80.

A delivery surcharge of $10 is applicable for these locations:
‍
+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

7.45 am

‍*Earlier delivery for high tea/seminar orders is subject to availability and a surcharge of $50 will be applicable.

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

Silver with black top

Yes, dish tags are provided for all orders with buffet setups.

Orders have to be placed 3 working days (72 hours) in advance.

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

The delivery charge for Makan Box’s Packet Meals & Bento is $30

A delivery surcharge of $10 is applicable for these locations:

+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

8.30 am

‍*Earlier delivery for packet meal orders above $800 is available upon request.

Yes, self-collection is available at 30B Quality Road #02-00 Singapore 618826.

Orders have to be placed 3 working days (72 hours) in advance.

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

The delivery charge for BBQ Set is $40 without setup, and $80 with setup

A delivery surcharge of $10 is applicable for these locations:

+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

Silver with black top

Yes, provision of Chef On Site is available at $120/chef with minimum order of $400 raw food only.

For orders of raw food above $600, hiring an additional assistant chef is required to engage our Chef On Site service.

Drop Off Catering comprises a range of Mini Buffet & Party Sets menus recommended for serving 10-15 pax.

Food will be served in disposable (microwavable) containers and/or aluminium foil trays. Full table set-up with warmers and skirting will not be provided.

Disposable Cornware cutleries are provided with all menus, except:

+ A la carte orders for BBQ packages
+ Classic Tea Set – only serviettes will be provided

Cutleries are provided 1:1. Additional disposable cutlery is available at S$1/set.

Although our cutleries are biodegradable, let’s do our part in reducing our carbon footprint!

The delivery charge for Mini Buffet & Party Sets is $40.

A delivery surcharge of $10 is applicable for these locations:

+ Offshore areas (Sentosa and Jurong Island)
+ Central area denoted by the first 2 digits of the postal code:
    - Robinson – 01, 04, 05, 06, 07, 08;
    - Marina Square – 03, 17;
    - Orchard – 22, 23;
    - Bras Basah – 18, 19.

An additional surcharge of $50-$100 is applicable for delivery to venues without lift landing.

Yes, self-collection is available at 30B Quality Road #02-00 Singapore 618826.